Fannie Mae Recognizes 32 High-Performing Mortgage Servicers Across Three Key Performance Areas

Carrington Mortgage Services Recognized by Fannie Mae as a High-Performing Mortgage Servicer

CMS recently was recognized as a High-Performing Mortgage Servicer with the #2 ranking in the General Servicing category in Fannie Mae’s 2023 STAR Program.

Since 2011, Fannie Mae's STAR Program has enabled broad and lasting improvements across the mortgage servicing industry by promoting servicing knowledge and excellence. The program continues to gain positive momentum, and has seen sustained servicer improvement in both metric performance and operational assessment results year over year.

For the 2023 program year, mortgage servicers were evaluated for STAR Performer recognition in three categories: General Servicing, Solution Delivery and Timeline Management based on the results of Fannie Mae's Servicer Capability Framework and STAR Performance Scorecard.

Read the news release frm Fannie Mae here.